Fixing a Windows 10 Computer That is Unable to Shut Down

By | February 6, 2016

If upon hitting the power button or selecting “shut down” on the start menu, your system reboots, then these steps will likely solve your problem:

Step 1: Press start, and go to settings.

Step 2: Select System, on the top left.

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Step 3: Select “Power & sleep, on the left navigation menu

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Step 4: Select “Additional power settings”.

Step 5: On the left side, select “choose what the power buttons do”.

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Step 6: Click “Change settings that are currently unavailable. You may be prompted to enter your password. If you are a standard user, you may need someone with an administrator account to complete this for you.

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Step 7: Uncheck “Turn off fast startup(recommended)”

Step 8: power off your system to verify that shuts down properly instead of rebooting.